One company. One hell of a story.

One company. One hell of a story.

One company. One hell of a story.

Three customer outcomes. One connected positioning system.

Three customer outcomes. One connected positioning system.

Three customer outcomes. One connected positioning system.

Built a unified narrative connecting company positioning, customer value, and product messaging.

Built a unified narrative connecting company positioning, customer value, and product messaging.

Built a unified narrative connecting company positioning, customer value, and product messaging.

Positioning hero artwork

Role: Positioning & messaging strategy

Role: Positioning & messaging strategy

Role: Positioning & messaging strategy

Scope: Company narrative, value framework, GTM enablement

Scope: Company narrative, value framework, GTM enablement

Scope: Company narrative, value framework, GTM enablement

An expanding portfolio. A fragmented story.

An expanding portfolio. A fragmented story.

An expanding portfolio. A fragmented story.

As the portfolio grew, the story became harder to connect.

As the portfolio grew, the story became harder to connect.

As the portfolio grew, the story became harder to connect.

Fragmented product story

Three outcomes. One connected story.

Three outcomes. One connected story.

Three outcomes. One connected story.

Three customer outcomes framework

A shared framework connecting the product portfolio to the value merchants care about.

A shared framework connecting the product portfolio to the value merchants care about.

A shared framework connecting the product portfolio to the value merchants care about.

One connected system. Three levels of meaning.

One connected system. Three levels of meaning.

One connected system. Three levels of meaning.

COMPANY POSITIONING

COMPANY POSITIONING

The company story.

The company story.

The company story.

CUSTOMER VALUE

CUSTOMER VALUE

Save Time / Save Money / Make Money

Save Time / Save Money / Make Money

Save Time / Save Money / Make Money

PRODUCT NARRATIVES

PRODUCT NARRATIVES

Individual products and capabilities connected to customer outcomes.

Individual products and capabilities connected to customer outcomes.

Individual products and capabilities connected to customer outcomes.

One story. Everywhere.

One story. Everywhere.

One story. Everywhere.

A positioning system designed to travel across the business.

A positioning system designed to travel across the business.

A positioning system designed to travel across the business.

Narrative, outcome playbooks, Outcome Chooser, messaging architecture, and GTM Confidence

The messaging carried across sales decks, product experiences, internal enablement, and the website.

The messaging carried across sales decks, product experiences, internal enablement, and the website.

The messaging carried across sales decks, product experiences, internal enablement, and the website.

120+

120+

120+

GTM team members trained and enabled.

GTM team members trained and enabled.

GTM team members trained and enabled.

A shared foundation for communicating company value across the organization.

A shared foundation for communicating company value across the organization.

A shared foundation for communicating company value across the organization.